FAQs-header

How do I get started?

I’m so glad that you are ready to make a life changing decision and create a more calm and welcoming home environment!

The first step is an in-home consultation. During that time we will tour your home, discuss rooms that are top priority, and your vision & goals. Based on your feedback on budget and timeline, I will draw up an Organizing Plan & Quote. The goal is to get it done, but within your limits. The consultation fee is $100.

How Should I Prepare?

First, spend some time thinking about your goals and expectations so that you can communicate those to us, and we can work together to create the space you will be most “at home” in.

Second, one of the main things that you will want to avoid is shopping for organizing products prior to starting our work.

Should I clean or continue to organize before or after our organizing sessions?

If you want to continue sorting and categorizing before or after I arrive, then by all means - GO FOR IT! It will make our organizing time together go that much quicker.

What do I wear during an organizing session?

Wear something comfortable. I also suggest wearing something that you won’t mind if it gets dirty. Layers are a good idea as well; sometimes it gets warm when you start to organize

I will be wearing scrubs and tennis shoes.

What should I do about lunch, snacks, drink, etc?

We will break for 10 minutes half way through the session. The break will be to regroup and eat a snack. Always have water handy.

I pack my own snacks and water. No need to play hostess while I’m there.

What is your organizing process?

The organizing process is broken down into 4 steps:

    • Sort through physical stuff
    • Categorize (donate, keep, move to another location, trash)
    • Standardize (place treasured items back into the organized design chosen by you)
    • Sustain (make sure the design works for you and your family)

I’m having a hard time letting go of personal items. How do you encourage someone like me to let go and organize?

We understand that everyone owns items that have great emotional memories attached to them. However, we encourage you to either put the item on display and treat it with love and respect, or let it go to be used and loved by someone else. We gently encourage but also offer a third party perspective that helps bring you away from the emotional memory and more into the current day.

We want our clients to live in the present -- simply and fully! Holding on the past keeps you in the past. You want to enjoy the present and look forward to the future!

What kind of fees can I expect?

The final cost will depend on how much time we spend together and how much you would like to do on your own. It is important to remember that getting organized is a long-term investment that can ultimately save you both time and money. Organizing sessions are scheduled in 2 hour minimum time blocks.

What payment methods do you accept?

Pure & Simple accepts cash, personal check, and credit card.  The following terms also apply:

  • 3% convenience fee for credit card payments
  • Payment is due at the end of each organizing session
  • There is a $35 returned check fee for any non-sufficient fund checks

Do you organize with or without the client present?

We can do either and have done both. Usually the client wants to be involved, but in the case that they don’t we will start the organizing process and bring them in to make decisions when needed.

Do you charge for travel time?

Travel rates are calculated on a project by project basis. It is based on distance and number of trips.

What supplies do you provide and what would I pay for?

All necessary items to organize are included such as trash bags, trash can, and generic labeling. Clients pay for organizing supplies that are decided upon together (tupperware bins, shelving, corkboards, etc).

Do you shop for needed supplies?

Pure & Simple offers this service to clients. The “Shopping for Materials” fee is $75 and includes product research, sourcing, time and travel to purchase, and time and travel to return. We prefer to shop for our clients as we know the best places to visit and the going rate for organizing products. We can shop together with a client, or supply a list of items and suggested stores if the client prefers to shop by herself.

What is your cancellation policy?

24 hour notice by email or phone